Privacy Policy

Privacy Policy

CASA Kane County (“CASA”) is committed to protecting the privacy of our donors and the personal information you may share with CASA or that CASA holds. CASA values our donors’ trust and recognizes that maintaining this trust requires the charity to be transparent and accountable to our supporters and the public at all times. This Privacy Policy (the “Policy”) describes the information collected about our donors and CASA’s practices for using, maintaining, protecting, and disclosing that information.

  1. Information Collected and Maintained. CASA collects and maintains personal information that you, our donors, provide to us when you:

    • Contact us by phone, mail, text or email, in person, or via our website.

    • Register for an event.

    • Make a contribution, either on our website, at a special event, over the phone, or by mailing in a check.

    • Navigate through our website.

From time to time, we may collect personal information from you in ways not described above, subject to your express approval.

  1. Types of Information. CASA collects and maintains the following types of information about our donors:

    • Personal information, including:

      • Contact information, such as name, address, email, and telephone number.

      • Giving information, including types and amounts of donations and credit card information. We utilize secure transaction methods when collecting credit card information over the internet. CASA does not disclose credit card account information provided by our donors, except for the proper processing of donations.

      • Information on events attended and publications received.

      • Any other information provided by the donor to CASA, such as public comments or posts on CASA’s website.

    • Non-personal information that does not personally identify you, including information that is anonymized, aggregated, or publicly available when not combined with non-publicly available information about you.

    • Information about your equipment, browsing actions, and patterns, including information automatically collected through technical methods such as:

      • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

      • Flash Cookies. Certain features of our website may use local stored objects to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

      • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit CASA, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

  2. Confidentiality. All information about any financial and non-financial transactions between you and CASA is considered highly confidential and we employ appropriate security measures designed to protect it. While the information is kept confidential, it is shared with CASA’s board members, staff, volunteers, and professionals on a need-to-know basis and in compliance with all laws, regulations, court orders, or other governmental requests.

  3. Use of Personal Information. CASA collects and maintains personal information to:

    • Establish a relationship and communicate with you about CASA, including our programs, special events, and funding needs.

    • Learn about our donors and what matters to you.

    • Process donations and event registrations and issue tax receipts.

    • Comply with all laws and regulations, including reporting requirements.

    • Plan future fundraising activities and events.

    • Analyze giving patterns.

    • Solicit feedback from you by conducting surveys.

CASA uses industry standard safeguards to protect your personal information against the unauthorized access, use, alteration, or destruction of your personal information. CASA will not share, sell, or exchange your personal information with any other entity for third-party fundraising or marketing purposes. To the extent that a third-party service provider is used to process any donations, the provider is bound by strict confidentiality rules, and your information will only be used to the extent necessary to process the donation.

  1. Communications. CASA will from time to time communicate with you, including by telephone, text, email, and mail, concerning CASA’s charitable activities, events, and requests for future support. CASA will not call or email you or send mailings to you on behalf of other organizations without your express consent. To opt out of receiving these communications, you may contact CASA as described in the “Contact Us” section below or by clicking on the “unsubscribe” link in any email communications.

  2. Records Retention and Destruction. CASA complies with all Internal Revenue Service, state, and local regulations and CASA’s internal policies governing the retention, management, and destruction of donor information collected and maintained by CASA.

  3. Accessing and Correcting Your Personal Information. You can review and request changes to the personal information that CASA has collected about you by contacting CASA as described in the “Contact Us” section below. However, please be aware that CASA may not accommodate a change request that would impact record retention or other operational requirements like remembering email opt-out preferences, violate any law or legal requirement, or cause the information to be incorrect. Deleting your personal information may also require deleting your user account (if any).

  4. Changes to the Policy. This Policy is current as of the date stated at the top of this Policy. CASA reserves the right to amend this Policy from time to time. CASA will notify you of any material changes to the Policy through a notice on the Website home page.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

  5. Children Under the Age of 13. CASA’s website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the website. CASA does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to CASA, including your name, address, telephone number, email address, or any screen name or user name you may use. If CASA learns it has collected or received personal information from a child under 13 without verification of parental or guardian consent, CASA will delete that information. If you believe CASA might have any information from or about a child under 13, please contact CASA as described in the “Contact Us” section below.

However, because CASA’s mission is to provide advocacy for children, we recognize that we may obtain information from children through our websites. In the event we receive personal information from a child, we may share such information with officials, service providers, local chapters, or our partners, if necessary to provide for the health, safety, and well-being of the child. We do not and will not share a child’s personal information in any other way or with any other parties.

  1. Donor Bill of Rights. CASA subscribes to the Donor Bill of Rights as created by the Association of Fundraising Professionals, Associations for Healthcare Philanthropy, the Council for Advancement and Support of Education, and the Giving Institute. You may contact CASA as described in the “Contact Us” section below to receive a copy of this Donor Bill of Rights.

  2. Contact Us. To opt out of receiving communications from CASA, to review the personal information that CASA has collected about you,  or to ask any other questions regarding this Policy, please contact CASA at the below address or email, or submit your request via CASA’s “Contact Us Form” on CASA’s website.

Attn: Director of Communications
CASA Kane County
100 South Third Street, Suite 400
Geneva, Illinois 60134

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